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Nurtiora Support

Help with journaling, reminders, voice input, ads, privacy questions, and app troubleshooting for Nurtiora.

How We Can Help

  • Support for reminder scheduling, app lock, local backup expectations, and in-app behavior.
  • Questions about microphone permission, voice-to-text, and local data handling.
  • Bug reports related to journal entries, analytics, crashes, or advertising display issues.

Contact

For Nurtiora support, email:

support@ascend-spark.com

General company support: support@ascend-spark.com

Frequently Asked Questions

Does Nurtiora require an account?

No. Nurtiora does not require account creation or cloud sign-in for the current version.

Where are my journal entries stored?

Your journal entries, settings, streaks, and app lock preferences are stored locally on your device in the current version.

How do I delete my data?

You can delete individual entries inside the app. Because the current version does not use an account system, removing the app from your device removes locally stored app data from that device. Some aggregated diagnostics or analytics may remain with our service providers under their retention policies.